My order has been flagged as high risk by MaxMind. What do I need to do?

There are a few reasons as to why this happened:

  • Your address might not be valid, your address must be used
  • You might be on a VPN or proxy network, you must disable it to order
  • Your payment info might be in a different country from your IP location

Please make sure this is all valid before ordering, as we have these measures in place to prevent against users running botnets and DDOS attacks from our network.

If you feel you have received this message in error after you have performed these steps, open a support ticket.

  • maxmind, fraud
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